FREQUENTLY ASKED QUESTIONS
A List of Common Queries at Your Disposal:
ARE YOUR PRACTITIONERS CERTIFIED PROFESSIONALS?
Our Caregivers are all properly trained to administer the highest level of care and services. Some are certified, some are licensed, depending of the level of care a patient requires determines which professionals are assigned to the case.
WHAT SHOULD I CONSIDER WHEN CHOOSING A HOME HEALTH CARE PROVIDER?
One of the most important factors in choosing a Home Care agency is finding one that is able to provide care for your loved ones specific care needs. The Serene Team understand how important it is to match the patients needs with the correct caregiver and skill-set. Also it is important for our patients and patient families to be comfortable with the caregiver in their home, so all caregivers are selected SPECIFICALLY for each case.
DO YOU PROVIDE FREE CONSULTATIONS BEFORE WE DECIDE ON A HOME CARE PROFESSIONAL?
Absolutely, our admissions department is happy to answer any questions you may have with regards to home care and how we can serve our patients and patients families. We also will assist in assessments for services and coordinating with insurance companies so YOU DON'T HAVE TO!